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Dear Stewart
I am writing in reply to your email to the Commission of 9 March 2013.
From your email I can tell that you have serious
concerns about the care and treatment provided to your wife Pam
by various hospitals and mental health services.
If you would like to make a formal complaint about
this matter, we need some further information about which hospital or
services are of concern to you and when the events you talked about in
your email occurred, so that we can follow it
up.
I have attached a complaint form to this email. You
can print it out and complete it and mail it to the Commission at the
address on the form.
Or if you prefer, you can call me on (02) 9219 7558
to discuss the complaint process. I am out of the office until next
Wednesday 26 March but would be happy to talk with you then or you can
call our Inquiry Service toll free on 1800 043
159 and someone will be able to help you.
Regards
Cathy Kellick
Cathy Kellick |
Resolution Officer
NSW Health Care Complaints Commission
Monday, Wednesday & Thursday
Level 13 | 323 Castlereagh Street | Sydney NSW 2000 | www.hccc.nsw.gov.au
Level 13 | 323 Castlereagh Street | Sydney NSW 2000 | www.hccc.nsw.gov.au
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 | HCCCComplaintForm.pdf 71K View Download |
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